Rate Limits

The TeamUp API uses a number of safeguards against bursts of incoming traffic to help maximize its stability. If you send many requests in quick succession, you might see error responses with status code 429.

Unless otherwise noted in an endpoint's description, the rate limit is 250 requests per minute for a caller. The caller is identified by the authenticated user or in the case of unauthenticated endpoints, the IP address.

Staying under the limit

Leverage the expand parameter to fetch related data in the same request, rather than making multiple requests.

Handling limiting gracefully

A basic technique for integrations to gracefully handle limiting is to watch for 429 status codes and build in a retry mechanism. The retry mechanism should follow an exponential backoff schedule to reduce request volume when necessary.